Home Care Guide
Christopher Downie
How do you talk to parents about care at home?

How do I talk to a love on about their health? - CareChooser Home Care Guide - 2020

How do you talk to parents about care at home?

Home Care Guide

Home Care Guide

 

CareChooser - Series 1

Dementia - Series 2

TOP TIPS - Series 1

 

Dear Christopher - Series 1

Home Care Questions - Series 1

Dementia - Series 1

  • Dementia - Episode 1 - How Alzheimer’s is caused - Alzheimer’s disease

  • Dementia - Episode 2 -Dementia DOESN’T affect the part of the brain controls EMOTIONS and FEELINGS as much as factual information. - Dementia

  • Dementia - Episode 3 -Dementia is not just about losing your memory - Dementia

  • Dementia - Episode 4 -How vascular dementia is like cars, roads and traffic - Vascular dementia

    Conditions - Series 1

Alzheimer's Society Dementia Friends Bookshelf Analogy

Christopher volunteers as a Dementia Champion for the Alzheimer’s Society.

He leads the Dementia Friends session and recently delivered a session at City Hall in London as part of the London Mayor’s drive to make London the most dementia friendly city in the world.

Here I share the Alzheimer’s Society’s bookshelf analogy about dementia.

 

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CareChooser Series 1 - Episode 1 - Marvellous Mornings

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Marvellous mornings...

CareChooser’s private carers help your elderly parents have marvellous mornings.

Why focus on marvellous mornings?

Because marvellous mornings set up marvellous days & marvellous evenings...

... So a random home carer rushes in and gets ‘em out of bed & runs…

No, no…

Not the care agency thing.

Rushed mornings, set up chaotic and stressed days…

The same private carer will come each morning. (choose early, mid-morning or late morning)

The carer helps your parent get up, takes care to choose what to wear, helps them to wash and brush & style their hair.

They’ll settle them down for breakfast and clear away too. Get them ready and settled to start the day, perhaps a cup of tea together or one carer takes her client for a walk each day, photographing butterflies... & all sorts.

All the other bits & pieces are all taken care off; housekeeping, laundry etc.

No rushing, no stressing.

Same familiar face.

The above is tracked online, you’ll know from wherever you are that ALL is WELL.

We can’t help everyone (We won’t compromise on the quality of our home carers like others do).

We’ll check to see if you’re a good fit to work with us & our carers.

If you’re fed up of manic, chaotic mornings drop me a message.

 

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Dementia Live - (Series 2 Episode 7) - My Views - You're with me or you're not.

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In this week’s Dementia Live (Episode 7) I talk about my views.

Some people will agree with my views on dementia, that’s cool. Some people will disagree with my views on dementia, that’s cool too. You’re with me or you’re not with me. Let’s find out…

I believe the best way to deal with conditions; dementia or other conditions such as cancer is with positivity.

Because I believe that if you take a negative view, with negative emotions, words etc then the follow up actions, emotions will also more likely be negative.

I understand that living with a condition such as dementia can be difficult.

I understand how tough it can be to have a family member living with a condition such as dementia and I understand how difficult this can be emotionally too.

The guilt, the heartache, the frustration and anger. But I believe the best way to deal with this is through positivity.

I also think that the negativity surrounding conditions like dementia can lead to people having a slightly warped and negative view of the condition.

What does dementia look like?

What does a person living with dementia look like?

I think if you asked most people they would say perhaps, in bed, most of or all of the day. They can’t feed themselves, drink, move around or perhaps do anything.

I meet people who are living with dementia and many, many of them are fully active, able to go out, go shopping, cook, take part in activities and live their lives for often many, many years.

A person living with dementia can look a lot like any other person.

Another reason why I believe positivity is the best way is that there are hundreds of different techniques, tips and tricks that can be used to make a small difference.

Things like saying ‘I remember when…’ rather than ‘Do you remember when…’

I’ve given a fair few tips each week and I have hundreds more to come, with positivity we can use these small improvements to make little differences.

As I said some people will agree with me and some people will not agree. And that is OK. I would love to know what you think about dementia and what you think about what I have said. You can share with me on Facebook by searching for ‘CareChooser’ or searching my personal account ‘Christopher Downie’ or indeed on LinkedIn or via email at hello@carechooser.com

All the best,

Christopher

It is possible to live well with dementia.

Share this with someone who needs to see it and watch out for the next video and post next week. 

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Top Tip - Episode 7 - Say 'living with dementia'

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Today’s top tip is about taking the fight to dementia and the language we use.

Two weeks ago we shared some top tips on how to have a conversation with your parents about care.

You can read or watch the video of that here.

There's also a full guide on our website, CareChooser.com - click here

This week’s top tip - Say a person is ‘living with dementia’ and not ‘suffering with dementia.’

‘My mother is living with dementia.’

‘My uncle is living with dementia.’

We are very good at taking the fight to cancer. We use empowering language such as ‘fighting against it’ and the like but not so much with dementia.

Share this with someone who needs to see it and watch out for the next episode. Have a great week. 

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Can we have direct contact with the carer?

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This is episode 6 of the Dear Christopher, series where we look at queries and questions from our clients and the questions and queries and conversations across Facebook over the last week.

How does it work? Can we have direct contact with the carer?

We allow direct contact between our carers and our families.

It’s one of the ways that agencies fall down. The more lines of communication that are open the more likely is is that the communication will fall down.

Carer phones the agency, agency staff asks a manager about the query, original member of staff calls carer back. Then that person calls the family and then calls the carer again… all for just one query!

We also have an online care journal, so families can see what is going on with the care once the carer has completed the journal which is in near real time, works very well for families that don’t live so close to their loved ones.

We work on a trusting, flexible basis and we find this results in a much higher level of care. You can call the carer and ask them to come in 10 minutes earlier or 15 minutes later one day. And most of the time I’m sure that’ll be no problem at all.

It works best on a two way basis; if you are flexible with the carer then the carer will be more flexible with you.

I know this way of working is not for everyone.

If you’re looking for more rigid care schedule but with less consistent carers then drop as a message and I can put you in touch with an agency.

If you’re looking for consistent care then fill in the form below, use the live chat below or give drop us a call on 02088860686 and we’ll see if you’re a good fit to work with us.

 
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Top Tips - Episode 6 - How to talk to parents about care (Bonus Tip)

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Last week we shared some top tips on how to have a conversation with your parents about care.

You can read or watch the video of that here.

There's also a full guide on our website, CareChooser.com - click here

A viewer commented on last week’s top tips with her own tip. She agreed that we could use her tip as this week’s bonus tip.

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As you can see Karen recommends speaking to parents about care early, perhaps before the point where they lose their independence.

This may make it easier for them to think they are in control and to agree some guidelines for when that time comes.

Having the conversation about care when parents are at the point of losing independence can be more difficult.

If you are at that stage and you need support with that. Do have a look at our tips, there are some conversation starters, there’s also the guide and we are also here to listen or to help on 02088860686 or at hello@carechooser.com.

Share this with someone who needs to see it and watch out for the next episode. Have a great week. 

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Dementia Live - (Series 2 Episode 6) - How simple are simple things? 🧠

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This is the Alzheimer's Society's tea activity from their Dementia Friends sessions of which I'm a trainer. Please do share the post.

We’re going to have a quick think about how dementia can effect simple tasks and also how simple tasks are not quite as simple as we think there are.

Have a think about the steps needed to make a nice cup of tea...

How many steps are there?

What’s the 1st step?

What was the last step? “drink the tea”

What about putting the milk back in the fridge, going to a chair to drink the tea, washing up the mug or putting it back in the right cupboard.

How about the middle steps. Carrying the kettle to the sink, turning on the tap, filling it to halfway and many, many more.

Everyday tasks are much more complex than we realise.

Everyone has slightly different ways of making tea and people living with dementia will prefer their tea in a certain way too.

Think back to the last week's fairy lights analogy (click here if you haven’t seen it) we talked about the fact that dementia can effect different functions of the brain not just memory.

Movement, vision, coordination and more can be effected by dementia.

What functions of the brain are required to make a cup of tea?

Lots of functions are needed.

• Movement – walking to the kitchen and picking up items.

• Vision – seeing where items are.

• Coordination – managing multiple steps to make tea.

• Logic – measuring temperature or volume of water.

• Sequencing – the order of steps to make tea.

• Memory – where items are kept.

If one of those functions was impaired, could we still make a nice cup of tea?

• It might be difficult to follow the instructions

• We might miss out a step

• We might mistake an ingredient

Dementia is not just about losing your memory. Any of the functions we’ve identified could be affected by dementia. This means that people living with dementia may struggle with everyday tasks like making a cup of tea.

Perhaps they may need support with part of the task that is difficult, for example pouring the kettle for them.

Perhaps tea could be made together, following the instructions of the person.

Perhaps the equipment and ingredients could be put together in a place that is easy to access and labelled.

Retaining independence is possible. Supporting the person to make the tea will help them to continue to live well. People living with dementia may struggle with everyday tasks but with support it is possible forhem to continue to perform these tasks.

It is possible to live well with dementia.

Share this with someone who needs to see it and watch out for the next video and post next week. 

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Dementia Live - (Series 2 Episode 5) - The Dementia Fairy-light analogy 🧠

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This is the Alzheimer’s Society’s dementia fairy-light analogy.

Imagine the brain is a string of fairy-lights.

It’s not just memory that is affected by dementia.

Depending on which fairy-light begins to flicker, dim and go out and which part of the brain is affected by the dementia. That will determine which function is affected.

If the fairy-light at the front part of the brain starts to dim and flicker, and its this part of the brain that is affected by the dementia then it could be movement, concentration, memory, judgement, impulse control, consciousness or problem solving that become effected by the dementia.

Now imagine instead that dementia affects the upper back part of the brain and a fairy-light begins to dim and flicker in this area then touch, temperature, pain regulation and spatial awareness could be effected which could cause a trip or a fall.

Were a fairy-light at the bottom rear part of the brain flicker, and that part of the brain become affected by the dementia then vision will become difficult.

Were dementia to affect the central part of the brain this could affect memory. There are two parts of this central area that are close together, the hippocampus which controls factual memories and the amygdala which controls emotional memories. The amygdala controlling emotional memories is much more resistant to dementia.

It’s not just memory that is affected by dementia, it could be any one of the functions we’ve mentioned depending on which part of the brain is affected by the dementia.

It is possible to live well with dementia with positivity and understanding.

Share this with someone who needs to see it and watch out for the next video and post next week. 

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Top Tips - Episode 5 - How to talk to parents about care

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Today I'm going to give you some top tips on how to have a conversation with your parents about care

You may think you are alone but… I can tell you that you're not.

Around 90-95% of our clients need to have the conversation with their parents because their parents are reluctant to have care or don't want care at all.

Nearly everyone is in that situation.

So... how to have the conversation.

There's a full guide on our website, CareChooser.com - click here

Click here for a full guide with conversation starters and tips from the GP on our team.

Here are the top tips…

1. Plan the conversation.

Think about when the best time to have the conversation would be. During Coronation Street is probably not going to be a good time. Perhaps it be a good idea to have the conversation in a quiet room or a cafe.

2. The conversation.

It's best to reassure your parents. There's some complex reasons why your parents probably don't want to have care. We talk about those on the guide, some interesting complex reasons.

There's likely to be fears around losing independence and dignity and as well as some other complex reasons.

Use empathy but most importantly of all. Listen and understand.

If you listen and understand to what they're thinking and feeling they are much more likely to come round to your way of thinking. Avoid arguments at all costs. They just won't come round to your way of thinking if there is an argument.

3. Conversation starters

Think about how to start the conversation. The start of the conversation is very, very important.

Try not to use a closed conversation starter like 'would you like to have a carer?'

They’ll say yes or no and that's it. End of conversation. Think of an open ended question

There are conversation starters which we've collated from lots of different websites on our guide.

Something like perhaps... 'What's worrying you?'

4. Support for yourself.

Could a GP be in on the conversation with you? Could you have the conversation in the GP's surgery. Perhaps a social worker could be with you or another professional. Is there a family member that could support you during the conversation? Have a think about support for yourself.

5. Take time.

Don't expect your parents to come round to your way of thinking 1st time. This is very unlikely to happen

It's probably going to take 3 or 4 conversations or more. Be patient and take your time.

6. Meet the carer.

Perhaps allow your parents to meet the carer or have a call with them before starting the care. Some companies allow you to do that.

And then perhaps also go 1 step further. Perhaps think about letting them meet the carer on their own or with you in a different room.

They may feel like they are more in control and they can start to develop a relationship with that carer. Sometimes works very well.

There's some extra bonus tips from our GP. Really interesting ones actually on the guide.

See you tomorrow for Wednesday's Dementia Live video and article.

Edit: One of our readers suggested talking about care early whilst they have their independence so they don’t feel they are losing independence, make it easier to think they are in control. Agreeing guidelines for when and how can be agreed taking the pressure off either side. See comment below…

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Share this with someone who needs to see it and watch out for the next episode. Have a great week. 

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Alzheimer's Society Dementia Friends

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This is episode 5 of the Dear Christopher, series where we look at queries and questions from our clients and the questions and queries and conversations across Facebook over the last week.

A client and a carer asked a question or two about the Alzheimer’s Society Dementia Friends sessions over the last week.

How do you become a Dementia Friend?

You can watch the free videos on the Dementia Friends website or you can attend a Dementia Friends session. They are fantastic sessions, very positive, fantastic analogies that really help you to understand what dementia is and how it affects a person living with it.

The sessions are 45 mins to an hour and are free. They are held across the country so search on the website and it will let you know if there is one coming up near you soon.

What is expected of me as a Dementia Friend?

The Alzheimer’s Society ask you to commit to just 1 dementia friendly action. That could be sharing a picture of yourself with your Dementia Friends badge on. It could be tell other people of the session. It could be to watch out to see if there’s someone that could use some help in the supermarket or perhaps your own idea.

They also have a Dementia Champion session. Also free, it was around half a day when I did it. The Alzheimer’s Society trainers will train you to become a champion and deliver the Dementia Friends session yourself in your local community.

I really recommend the sessions, so much better than other dementia courses I have completed. I’m a Dementia Champion so if you’d like me to deliver the session in your community then contact us and let me (Christopher) know. You can do that on 0208 886 0686 or at hello@carechooser.com

If you know anyone who is looking for consistent home carer, let them know about us.

All the best,

Christopher

 
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Dementia Live - (Series 2 Episode 4) - The Brain 🧠

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Dementia Live - (Series 2 Episode 4) - The Brain 🧠 

I’ve talked before about the fact that dementia is more than just losing your memory.

Depending on which part of the brain is affected by dementia that will determine which bodily function is affected by the dementia (memory is one of those).

The upper front part of the brain is called the Frontal Lobe. This controls movement, concentration, memory, judgement, impulse control, consciousness and problem solving so if dementia effects this area of the brain these functions could be affected.

The upper back part of the brain is called the Parietal Lobe. It controls touch, temperature regulation, pain and spatial awareness. If dementia were to affect this part of the brain then these functions could be affected. Difficulties with spatial awareness could result in falls or trips.

The lower back part of the brain is called the Occipital Lobe which controls vision.

The central part of the brain is called the Temporal Lobe. There are two areas close together called the Hippocampus and the Amygdale in the temporal lobe.

The hippocampus controls factual memories, this area is particularly susceptible to dementia whilst the amygdala which controls emotional memories is much more resistant to dementia.

So remember there is much more to dementia than memory loss. Depending on which part of the brain is affected will determine which function is affected.

It is possible to live well with dementia with positivity and understanding.

Here’s a quick video on the positives of conditions and looking at happy, funny memories…

Share this with someone who needs to see it and watch out for the next video and post next week. 

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Need help with behaviour? Fill in the form here.

 
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Top Tips - Get prescriptions delivered (for free).

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TOP TIPS - Episode 4 - Get prescriptions delivered to your door (for free).

One of top home carers and I were in a meeting with a family this week to arrange the home care.

One of the family members said that their father was having difficulty collecting prescriptions and that they took the bus to collect the medication each week.

The carer suggested getting the prescription delivered to the door which is our top tip this week.

Other than the normal prescription charge this service should be free of charge, there are various companies that offer this service such as Well.co.uk

If you need any help with this give us a call or chat on the live chat below.

Share this with someone who needs to see it and watch out for the next episode. Have a great week. 

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Dementia and Personality Change

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This is episode 4 of the Dear Christopher, series where we look at queries and questions from our clients and the questions and queries and conversations across Facebook over the last week.

Memory loss is heavily associated with dementia. But there are many other symptoms and personality change is one.

It’s also perhaps the most shocking and the most difficult to deal with.

A person that has been quiet and reserved for most of their life can become loud and rude.

Personality change is quite often one of the most early signs and often happens before diagnosis.

There are over a 100 different types of dementia. Fronto-temporal dementia, a type of dementia that affects the front and side of the brain is heavily associated with a change in personality and behaviour and a loss of language.

Very often the personality or behaviour change is to do with communication. The person living with dementia may be trying to communicate a need such as being too hot or too col, in pain, needing the toilet. There could be medication side effects or they could be lonely and isolated.

Changes is personality could include agitation, repetitive behaviour, shouting, sleep disturbance, hiding things, hoarding, checking, losing inhibitions and more.

Know that it could be communicating a need, see if you can work out what need it is. But you need to be very careful with the way that you deal with and respond to that need in relation to the change in personality and behaviour.

If you respond to the need as a result of a behaviour directly it could cause the behaviour to increase long term.

It is quite a shocking thing to deal with and it’s often very unexpected too. Dementia is a very inconsistent disease and different people may have different symptoms. The main message of this article and video today is to get across the fact that personality change can be a symptom of dementia.

 
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How do you talk to parents about care at home?

How do you talk to parents about care at home?

How do I talk to a love on about their health? - CareChooser Home Care Guide - 2020

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The POSITIVES of dementia

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The POSITIVES of dementia. 🤣👍😊

This is the third in our new series on dementia. This week we’re looking at the positives of dementia and other conditions. I’ve shared some of my funny positive stories in the videos at the bottom of the page.

  1. Dementia is a label.

    How about we think and focus on all of the other labels the person living with dementia has; grandfather, grandmother, wife, husband, pilot, engineer, teacher.

    There must be so many…

  2. See life as a blessing and celebrate this time together.

  3. People living with dementia will forget factual memories.

    So they’ll forget trauma and loss. Perhaps this is a positive thing.

    Living with the fact yours spouse has died or other trauma is something you probably never get over. People living with dementia will forget this and return to the happy state of before the loss.

    It’s best practise not to remind them. Go along with it.

  4. It’s possible to live well with dementia (and for a long time).

    With consistency and structure it’s possible to live well. Make as much consistent as possible and set up structures and routines which can be learnt, a person living with dementia may be able to follow routines and gain independence.

  5. Emotional memories stay longer.

    Focus on feelings and emotions that are recalled more easily than factual memories.

    Look out for feeling and emotions, smiles, a knowing glint in the eye. They know who you are emotionally even if they can’t remember exactly who you are or your name.

  6. People living with dementia can lose their inhibitions, they can be funny, brutally honest and forthright.

    Take it lightly and enjoy and laugh at these moments.

    I remember my visiting my Nanny Days who lived in Manchester, as I walked in the room she said loudly “Who’s this lovely young girl who’s come to see me?”

    I’ve also remembered this, perhaps I wasn’t impressed at the time as a young boy (!) but it’s a hilarious memory.

  7. Celebrate the unexpected moments. Celebrate the one time mum does remember your name even she forgot the last 8 times!

  8. People living with dementia forget factual memories, that means they’ll forget good news.

    I read on Twitter that a lady went to see her mother who was living with dementia. She told her the good news that she was pregnant. She was delighted, over the moon.

    But then she forgot.

    The next time she went to visit, she was delighted again! It was a great surprise!

    Every time the lady went to visit her mother became a celebration of the pregnancy long after others started to tire of the news!

I’d love to know if you have any other ideas of the positives of dementia. Send us a quick message of any funny stories you have to hello@carechooser.com we’d love to hear them.

Share this with someone who needs to see it and watch out for the next video and post next week. 

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Need help with behaviour? Fill in the form here.

 
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Top Tips - Avoiding Falls

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TOP TIPS - Episode 3 - Avoiding Falls.

Falls are the leading the cause of injury amongst the elderly.

Today we look into why falls happen and where they often occur followed by our 3 top tips to prevent falls.

Why?

Slippery floors and unsuitable shoes are common causes of falls.

Where?

Most falls occur at the transition from carpets to rugs and when loved ones are hurrying to the bathroom.

Top Tips

  1. Remove rugs

  2. Check carpet edges

  3. Check for well-fitted shoes for carpeted and bathroom areas.

Share this with someone who needs to see it and watch out for the next episode. Have a great week. 

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The 1 reasons why there's behaviour (there's just 1)

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Let’s look back at last week’s behaviour article… I suggested you focus on the smallest behaviours rather than the large behaviours such as screaming or aggression.

1st of all it’s easier to make a difference with small behaviours.

2nd if you focus on the large behaviours. You’re sending out a message even if you don’t know it is that anything lower than this is acceptable.

If you focus on the smallest of behaviours, what you are secretly saying is that anything bigger than that is unacceptable. And so in doing so you deal with the large behaviours anyway!

This week… the 1 reasons there’s behaviour (there’s just one).

It all comes down to ‘it works’. The only reason there is behaviour is because it works. Whether it’s screaming, defiance, aggression, being nasty, sibling rivalry. It all comes down to the fact that it works.

If you can work out how it’s working. It becomes quite easy to stop.

I know most of the reasons how behaviour works for a person and we’ll look into that next week. If you can’t wait until then get in touch with me at christopher@carechooser.com

I’m doing some coaching on behaviour and taking on just a few clients each month. Get in touch and we’ll see if you’re a good fit to work with me either with the elderly with dementia or with children. 

Share this with someone who needs to see it and watch out for the next live video and article. Have a great week. 

Need a great home carer? Fill in the form below.

Need help with behaviour? Fill in the form here.

 
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Think Small. Focus on the smallest behaviour.

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Behaviour is my passion. But it wasn’t always that way. I was terrible managing behaviour.

I learn some secrets and now through my company CareChooser my carers use my techniques to work with people living with dementia.

Most experts will focus on the ‘big’ behaviours. The kicking, screaming and the spiteful behaviour. You know what. That’s not going to work.

I do the opposite.

I focus on the smallest behaviours, the smallest behaviours you can find and identify.

It’s easy, its’ easy to make a change here and you’ll find they start to filter up to the big behaviours anyway.

If you want to know more about that. Come inside and read my story.

Click Here.

Share this with someone who needs to see it and watch out for the next live, have a great week. 

Need a great home carer? Fill in the form below.

Need help with behaviour? Fill in the form here.

 
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Dementia, Death & Grief

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This is episode of 3 of the Dear Christopher, series where we look at queries and questions being asked to us and across Facebook over the last week.

This is a tricky subject to broach, but we’re going to try and address it as best we can.

Let’s start with the dementia. Now dementia doesn’t or very rarely causes death itself. Theoretically it could damage the part of the brain that controls breathing but this is rare.

Usually it’s symptoms cause a weakening of the immune system and then another symptom or disease which may cause a loved one to pass away. It’s usually a complication rather than the dementia itself.

Pneumonia is very common - an infection or inflammation of the air sacs in the lungs.

Falls can commonly cause death (top tips to reduce falls)

Bedsores - caused by sitting or lying in the same place for too long can work their way to the bone and other common causes include strokes and heart attack.

Grief.

So how to deal with grief after a loss.

The first thing is to know that it’s ok to feel grief and any one of a range of emotions after a loss. It is ok.

Denial

Denial is a stage of grief. It’s ok to be in denial. Denial actually help us to survive the loss in the early stages following a passing away of a loved one.

It’s nature’s way of only letting us cope with what we can handle at that time.

Anger

Anger is another form of grief. It’s ok to feel angry after a loss, as long as it’s not directed at another person or directed in a negative way.

Bargaining

Bargaining often takes the form of blame, blaming yourself or others and questioning. If only I’d done this… if only that had happened, if only I hadn’t done that. I wish that… If they could just…

Again this stage actually helps us. It takes us back to before the loss and so allows us to feel only a small amount of the pain at that time, the amount we can handle at that point in time.

Depression

Depression comes after a loss. It’s ok to feel depressed, sad and empty after a loss. It’s normal and it’s not something to be fixed. It’s not to be labelled as a mental health issue because it’s the direct result of a loss and an event.

Acceptance

Acceptance is not necessarily being ok with the loss. Often people will never be completely ok, but we come to accept it. To accept its permanence and begin to learn to live with the loss.

We used to think that we move through each stage one after the other, down the line until we get to acceptance and then we’re ok.

That’s not how it works.

You can jump from stage to stage, forward and backwards multiple times. And that is also ok. That’s how grief works and it’s ok to feel each stage at multiple times in no particular order or more than one at a time.

As I say it’s a difficult subject to broach. I hope I’ve done it some justice. If you need someone to speak to or somebody listen give us a call on 02088860686 for a chat or if you’d like to write your feelings down you can do that at hello@carechooser.com

You can also seek support at a Bereavement Center such as this one highly recommended by one of viewers of the video today.

All the best,

Christopher